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Can enter forums but not chat

enid

Newbie
When I try to login at chat it says my email/nickname doesnt exist, but I can login with the same email/nickname at the forum. I dont know what to do
 
1.Chk If you have entered wrong login details
2. Clear cache n try
3. Try the password forgotten tab

Any which way @Technical Assistant has been tagged am sure he will assist you better
 
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